Terms of Service
Last updated: December 2024
Agreement to Terms
By accessing and using TeaLeaf Essence services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Subscription Service
TeaLeaf Essence offers a monthly tea subscription service delivered throughout the Philippines. Subscriptions automatically renew each month until cancelled.
Key subscription terms:
- Monthly billing cycle starting from your first order date
- Subscription boxes ship within the first week of each billing cycle
- You can modify, pause, or cancel your subscription anytime
- Cancellations must be made before the next billing date to avoid charges
Pricing and Payment
Subscription prices are listed in Philippine Peso (₱) and include applicable taxes. Payment is processed automatically each billing cycle. We accept major credit cards and digital payment methods.
Price changes will be communicated at least 30 days in advance.
Shipping and Delivery
We deliver throughout the Philippines via our shipping partners. Delivery times vary by location:
- Metro Manila: 1-2 business days
- Major cities: 2-4 business days
- Remote areas: 3-7 business days
Shipping is included in your subscription price. We are not responsible for delays caused by weather, natural disasters, or courier issues.
Product Quality
We carefully source and curate all teas in our subscription boxes. If you receive a damaged or defective product, please contact us within 7 days for a replacement or refund.
Limitation of Liability
TeaLeaf Essence shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.
Governing Law
These terms are governed by the laws of the Republic of the Philippines. Any disputes will be resolved in the courts of Makati City, Metro Manila.
Contact Information
Questions about these Terms of Service can be directed to terms@tealeafessence.ph or TeaLeaf Essence Philippines, Makati City, Metro Manila, Philippines.